MADE TO HOLD YOUR MEMORIES
The Ever Ring
Build your stack
Rings come in US 5 to 12. Stacking three on one finger fits a touch snugger than one; between sizes, go up.
Build your stack
Rings come in US 5 to 12. Stacking three on one finger fits a touch snugger than one; between sizes, go up.
Size Guide
Sizing & fit
Two ways to measure a ring, and four lengths to place a necklace. Either takes about a minute.
US 7
54.3 mm circumference
Sizes are drawn in proportion to one another, not at life size. Screens vary.
| US size | Circumference (mm) |
|---|---|
| US 5 | 49.3 |
| US 6 | 51.8 |
| US 7 | 54.3 |
| US 8 | 57.2 |
| US 9 | 59.7 |
| US 10 | 62.2 |
| US 11 | 64.7 |
| US 12 | 67.2 |
How to measure the circumference
- Cut a thin strip of paper, or take a soft measuring tape.
- Wrap it around the base of the finger, snug but not tight.
- Mark where it overlaps, then measure the strip in millimeters.
- Match that number to the chart and take the nearest size.
Measure in the evening. Fingers sit at their largest late in the day and in warm weather. A ring fitted then will still be comfortable in the morning.
Length decides where a piece rests, and where it rests decides how it reads.
Choker
Sits high and close around the neck.
Standard short
Rests at the base of the neck, landing on the collarbone for most.
Standard
Falls just below the collarbone. The most forgiving length for a pendant.
Mid-length
Sits a few inches lower on the chest. Suits an open neckline.
The surest measure is one already owned. Lay a favorite necklace flat and measure it clasp to clasp.
Jewelry Care Guide
At Velvet Moon, our jewelry is made for everyday life. Each piece is crafted from stainless steel with a durable 18K gold or silver PVD finish that is bonded to the surface for greater resistance to fading, tarnishing, and everyday wear.
Our jewelry is waterproof, tarnish-resistant, hypoallergenic, and designed to maintain its finish with minimal care.
Everyday Care
Water Is Okay
Your Velvet Moon jewelry is designed to handle everyday water exposure. You can wash your hands, shower, and go about your day without worrying about ordinary contact with water.
After swimming in chlorinated pools or salt water, we recommend rinsing your jewelry with fresh water and drying it thoroughly. This helps remove chlorine, salt, minerals, and other residue that can build up on the surface over time.
Avoid Harsh Chemicals
While water itself is not a problem, strong chemicals can affect any jewelry finish over time. Avoid direct or prolonged contact with cleaning products, bleach, perfumes, and other harsh substances whenever possible.
Allow lotions, skincare, and fragrance to dry before putting on your jewelry.
Wear with Care
Our jewelry is made for everyday wear, but stainless steel can still scratch from repeated friction or impact. We recommend removing your jewelry during heavy lifting, contact sports, or other activities that could cause physical damage.
Clean When Needed
For everyday cleaning, simply wipe your jewelry with a soft cloth.
For a deeper clean, wash it with warm water and a small amount of mild soap. Rinse thoroughly and dry with a soft cloth.
Store Properly
When you're not wearing your jewelry, store each piece separately in a pouch or jewelry box to help prevent scratches and unnecessary friction.
About Our Materials
Velvet Moon jewelry is crafted from durable stainless steel and finished using PVD technology.
Unlike traditional plating, PVD uses a specialized process that bonds the finish to the stainless steel surface, creating a stronger and more durable layer designed to withstand everyday wear.
Every piece is:
- Waterproof
- Tarnish-resistant
- Hypoallergenic
- Nickel-free
- Designed for everyday wear
A Few Simple Tips
You don't need to baby your Velvet Moon jewelry. A few simple habits will simply help keep it looking its best:
- Wear it confidently around everyday water
- Rinse after exposure to chlorine or salt water
- Keep harsh cleaning chemicals away from the finish
- Clean occasionally with mild soap and water
- Store pieces separately to help prevent scratches
Your jewelry was made to be worn, not kept in a box. Treat it with reasonable care, and it will continue to look beautiful through everyday life.
If you have any questions about caring for your jewelry, we're always happy to help. Contact us at info@velvetmoonus.com.
Shipping, Returns & Exchanges
Shipping
Free Worldwide Shipping is available on all eligible orders.
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Orders are processed within 1–3 business days.
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Standard delivery typically takes 3–5 business days after dispatch.
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You'll receive a tracking number once your order ships.
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Delivery times are estimates and may vary due to carrier delays, customs, weather, or holidays.
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International orders may be subject to customs duties or import taxes, which are the customer's responsibility.
Personalized Orders
Custom or personalized items may require additional processing time before shipment.
Address Changes
Please ensure your shipping address is correct before placing your order. If you need to make a change, contact us as soon as possible. We cannot guarantee changes once an order has entered processing.
Returns & Exchanges
We offer a 60-Day Money-Back Guarantee for a risk-free shopping experience.
To be eligible, items must be:
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Unworn and unused
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In their original condition and packaging
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Returned with proof of purchase
To start a return, simply email info@velvetmoonus.com with your order number. We'll provide a prepaid return label along with return instructions.
We cover the cost of return shipping on eligible returns—there are no return shipping fees for approved returns.
Once your return is received and inspected, your refund will be issued to your original payment method. Depending on your payment provider, funds may take a few business days to appear in your account.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us within a reasonable time of delivery with your order number and photos of the item. We'll work with you to provide a replacement, exchange, or refund where appropriate.
Exchanges
Subject to availability, we can exchange eligible items for a different size or style. Contact info@velvetmoonus.com to request an exchange.
If your ring doesn’t fit quite right, we offer complimentary ring resizing for up to 60 days after delivery. Just contact us within the 60-day window, and our team will help arrange the resize at no additional cost.
We want your ring to feel as good as it looks, so you can wear it comfortably from day one.
Order Changes & Cancellations
If you need to change or cancel your order, contact us immediately after placing it. Once an order has entered processing or production, changes and cancellations may no longer be possible.
Contact
For any questions about shipping, returns, or exchanges, contact:
Velvet Moon
Email: info@velvetmoonus.com
12-Month Warranty
Every Velvet Moon piece is backed by our 12-Month Manufacturer's Warranty, starting from the date of purchase.
If your jewelry experiences a manufacturing defect due to workmanship or materials, we'll repair or replace it at no cost.
What's Covered
Our warranty covers manufacturer defects, including:
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Necklaces & Bracelets: Faulty clasps, broken chains, or connector failures that occur under normal wear.
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Rings: Bands that crack or break due to a manufacturing defect.
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Earrings: Detached posts or defective backs caused by workmanship.
What's Not Covered
The warranty does not cover damage caused by:
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Accidents or misuse
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Excessive force or impact
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Normal wear and tear
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Scratches, dents, or cosmetic damage
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Lost or stolen items
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Damage caused by unauthorized repairs or alterations
How to Submit a Warranty Claim
To begin a warranty claim, email info@velvetmoonus.com with:
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Your order number
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A brief description of the issue
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Clear photos of the damaged area
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A photo of the entire piece
Our team will review your claim and respond as quickly as possible.
If the issue is covered under warranty, we'll repair or replace your jewelry free of charge. If it isn't covered, we'll let you know what repair or replacement options are available.
Our Promise
We're committed to creating jewelry that's made to be worn and loved for years to come. If you ever have questions about your piece or need assistance, our support team is always here to help.
YOUR PEOPLE, YOUR STORY
Made to Mean Something
The Ever Ring is designed to celebrate the people and moments you'll always carry with you. Personalize each ring with a meaningful birthstone, then build a stack that grows alongside your story—one chapter at a time.
Most Loved
The signs people keep coming back for. Ring, bracelet or necklace, in gold or silver.
The Details That Matter
Bonded, Not Coated
Our metals are vacuum-bonded to surgical stainless steel at the molecular level — a physical vapor process, not a dip. It doesn't flake, doesn't turn skin, doesn't fear water. The finish is part of the metal, not a layer sitting on top of it
Love It, Worry Less
Choosing something meaningful should feel exciting, not stressful. That’s why every piece comes with a 60-day return policy, a one-year warranty, and helpful sizing guidance along the way. Whether you’re choosing a ring, necklace, or something for someone you love, you can take your time knowing there’s a little extra peace of mind built into the purchase.
Frequently Asked Questions
How long does shipping take?
We offer free worldwide shipping on all orders. In-stock items ship within 1-3 business days, while personalized pieces are made to order and ship within 6–10 days. Most orders arrive within 3–7 days once shipped.
- Custom Jewelry: Personalized or custom pieces require additional processing time since extra care and collaboration go into creating them. Rest assured, we’ll keep you updated along the way.
For more details on delivery times and processes, please visit our Shipping Page. We want to ensure you have all the information you need for a seamless experience.
What is your return policy?
We have a 60-day money-back guarantee on all orders. If you’re not completely in love with your jewelry, you can return it (in its original condition and packaging) for a full refund within 60 days of receiving it.
How do I start a return?
Simply email us at info@velvetmoonus.com with your order number and let us know you’d like to return an item. We’ll provide the return shipping details and guide you through the process.
For more details on returns and refunds, please visit our Return Policy. We’re committed to making your shopping experience as worry-free as possible.
Do you offer exchanges?
Absolutely! If you need a different size or style, email us at info@velvetmoonus.com to let us know. We’ll provide instructions on returning your item and work with you to find the perfect replacement.
Can I wear my jewelry in the shower or pool?
While our plating is durable, we recommend avoiding prolonged exposure to water, chlorine, or salt. These can speed up wear on plated pieces and dull the overall shine of your jewelry.
Is there a warranty on your jewelry?
Yes! We provide a 12-month warranty from the date of purchase, covering any manufacturer defects (e.g., broken clasp, chain detaching without force, etc.). If your piece qualifies, we’ll repair it free of charge.
What if I have more questions?
We’re here to help! If you can’t find an answer or need personalized advice, feel free to reach out to our team at info@velvetmoonus.com. We love hearing from our customers and will do our best to assist you quickly.
